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Handling and Shipping Policy

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Handling Time & Processing

  • Clear Payment First: Processing and handling will strictly begin after we receive clear payment confirmation.

  • Handling Duration: It takes 7 to 21 business days to safely prepare, quality-check, and securely pack your items before shipment.

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Shipping Costs & Couriers

  • Free Shipping: All shipping costs are fully included in the item price. No hidden delivery fees at checkout.

  • Our Couriers: To ensure global speed and safety, all shipments are dispatched via DHL Express and International Post (fully tracked service).

  • Shipping Days: Dispatches are processed only on standard business days. We do not ship on Saturdays, Sundays, or national public holidays.

  • ​Remote Areas & Conflict Zones: Please note that if your shipping address is classified as a remote area by our couriers, or if your country is experiencing active conflict/political instability, any resulting surcharges or additional delivery fees will be fully billed to the customer.

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Estimated Delivery Times

Once your package is handed over to the courier, the estimated delivery timelines are as follows:

  • United States: 3 - 7 business days

  • European Union (EU): 5 - 10 business days

  • Rest of the World: 3 - 14 business days

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⚠️ Important Note on Customs, Duty, and VAT: Customers are 100% responsible for all Duty, VAT, or local Customs fees applied by the destination country. Please check your own country's import policies and regulations before purchasing.

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🌐 Website: www.liberneeta.com

🛍️ eBay Store: www.ebay.com/str/liberneetastore

✉️ Contact Us: sales@liberneeta.com

💬 WhatsApp: +62 851-5821-2577

📸 Instagram: @liberneeta.id

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